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Find a Location

Keesler Federal Credit Union has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Keesler Federal Credit Union

      13083 Seaway Rd Ste B Gulfport, MS 39503-4607

      BBB Accredited Business
    • Keesler Federal Credit Union

      2602 Pass Rd Biloxi, MS 39531-2728

      BBB Accredited Business
    • Keesler Federal Credit Union

      1338 Gause Blvd Slidell, LA 70458-3040

      BBB Accredited Business
    • Keesler Federal Credit Union

      600 Larcher Blvd Bldg 1401 Keesler Air Force Base Biloxi, MS 39534

      BBB Accredited Business
    • Keesler Federal Credit Union

      107 Galaxy Street Bldg 7503 Keesler Air Force Base Biloxi, MS 39534

      BBB Accredited Business

    Business ProfileforKeesler Federal Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2016

    Years in Business: 77

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Keesler Federal Credit Union has 38 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Keesler Federal Credit Union

        13083 Seaway Rd Ste B Gulfport, MS 39503-4607

        BBB Accredited Business
      • Keesler Federal Credit Union

        2602 Pass Rd Biloxi, MS 39531-2728

        BBB Accredited Business
      • Keesler Federal Credit Union

        1338 Gause Blvd Slidell, LA 70458-3040

        BBB Accredited Business
      • Keesler Federal Credit Union

        600 Larcher Blvd Bldg 1401 Keesler Air Force Base Biloxi, MS 39534

        BBB Accredited Business
      • Keesler Federal Credit Union

        107 Galaxy Street Bldg 7503 Keesler Air Force Base Biloxi, MS 39534

        BBB Accredited Business
      Location of This Business
      13083 Seaway Rd Ste B, Gulfport, MS 39503-4607
      BBB File Opened:
      1/28/1997
      Years in Business:
      77
      Business Started:
      1/1/1947
      Accredited Since:
      6/10/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 5561 for this business, issued by National Credit Union Administration

      These agencies may include:

      National Credit Union Administration

      1775 Duke Street

      Alexandria VA 22314

      (703) 518-6300

      http://www.ncua.gov

      Business Management
      • Mr. Andy Swoger, President/CEO
      • Ms. Mary Cowand, Digital Marketing Manager
      • Ms. Sharon Keller, Marketing Coordinator
      • Ms. Sylvia Pinegar, Digital Marketing Specialist
      • Ms. Tiffany Maimone, Digital Development Specialist I
      • Ms. Sylvia Hanes, Social Media Strategist
      Contact Information

      Principal

      • Mr. Andy Swoger, President/CEO
      • Ms. Mary Cowand, Digital Marketing Manager
      • Ms. Sylvia Hanes, Social Media Strategist

      Customer Contact

      • Ms. Mary Cowand, Digital Marketing Manager
      • Ms. Sylvia Hanes, Social Media Strategist
      Additional Contact Information

      Fax Numbers

      • (228) 385-4373
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Keesler has an unacceptable practice of deliberately processing pending payments when they anticipate insufficient funds in your account. This leads to unnecessary overdraft fees and financial inconvenience for customers. Despite having ample funds, they expedite transactions to extract these fees. This deceitful tactic, as evidenced by the attached photo, is not an isolated incident but a recurring problem. I have documented multiple instances where pending payments were prematurely processed, causing financial harm. When confronted, Keesler denies accountability and refuses to refund the stolen money, totaling over $200 in just the last month. This deceptive behavior undermines trust and fairness in banking transactions. Customers deserve transparency and adherence to promised transaction dates, not exploitative practices aimed at extracting fees.
      Read More

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barbara B

      2 stars

      03/01/2024

      I ******* ****** HAVE HAD SOME BAD EXPERIENCES AT THE SLIDELL LA. BRANCH ON GAUSE BLVD.

      Local BBB

      BBB Serving Mississippi

      BBB Reports On

      BBB reports on known marketplace practices.

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